Online Counselling
Access professional psychological support from the comfort of your home. Whether you’re in a remote community or simply prefer virtual care, our secure, confidential online counselling services make it easier to get the help you need—no matter where you live.
What Is Online Counselling?
Online counselling—also called telepsychology—is the delivery of psychological services through secure video or phone sessions. While the technology is modern, the idea isn’t new. Psychologists have been helping people address life challenges from a distance for decades, and today, online care is a trusted option for individuals across Canada.
What makes online counselling effective is not just convenience; it’s the ability to access timely, professional support even when in-person services aren’t available. Whether you’re in a remote community or navigating mobility, transportation, or scheduling challenges, virtual care ensures that mental health support is still within reach.
ARCH Psychological Services provides the same high standard of care online as we do in-person. Sessions are conducted using secure, encrypted platforms that protect your privacy while making therapy more accessible. For many of our clients, online counselling is the first step toward meaningful progress, without needing to leave home.
Who We Help and Where We Work
We also support clients across Canada through telepsychology, based on current regulatory guidelines. If you live outside Alberta, you may still be eligible to work with our team online:
Quebec, Nova Scotia, and New Brunswick
Yukon
Nunavut
How We Deliver Online Services
Secure Video Conferencing
We use encrypted platforms to provide therapy sessions that protect your privacy and ensure confidentiality. Many of our clients connect from remote regions, where this may be the only accessible option.
Phone Therapy
For clients who cannot access video-based counselling or prefer speaking by phone, we offer therapy sessions by telephone.
We also have a toll-free number, so there are no additional costs associated with phone counselling.
Conditions We Help Treat
Addictions
Anxiety
Chronic Illness
Development
Eating Disorders
Healthy Living
Mood
Pain
Palliative Care
Personality
Relationships
Suicide & Self-Harm
Trauma
Workplace
Addictions
Alcoholism
Gambling
Pornography
Smoking
Substance Use
Development
ADHD (Children & Adults)
Autism Spectrum Support
Learning Disabilities
Executive Functioning Challenges
Emotional Regulation Skills
Mood
Depression
Seasonal Affective Disorder (SAD)
Bipolar Disorder
Low Motivation
Irritability or Emotional Numbness
Personality
Borderline Personality Disorder (BPD)
Avoidant or Dependent Patterns
Narcissistic Traits
Identity Confusion
Emotional Regulation Issues
Trauma
PTSD
Childhood Abuse
Domestic Violence
Sexual Assault
Car Accident or Injury Trauma
Anxiety
Generalized Anxiety Disorder (GAD)
Social Anxiety
Panic Attacks
Phobias
Health Anxiety
Eating Disorders
Anorexia
Bulimia
Binge Eating Disorder
Body Image Concerns
Disordered Eating Patterns
Pain
Chronic Pain Management
Fibromyalgia
Psychosomatic Pain
Pain-Related Depression
Coping with Limitations
Relationships
Communication Struggles
Conflict Resolution
Boundaries and Assertiveness
Trust and Attachment Issues
Navigating Breakups or Divorce
Workplace
Burnout
Job Stress
Harassment or Discrimination
Role Transitions
Work-Life Conflict
Chronic Illness
Adjustment to diagnosis
Coping with pain and fatigue
Navigating medical treatments
Emotional toll of long-term conditions
Impact on identity and daily functioning
Healthy Living
Sleep Issues
Exercise Motivation
Lifestyle Habits
Work-Life Balance
Nutrition & Mindful Eating
Palliative Care
Grief and Anticipatory Loss
Supporting End-of-Life Transitions
Family Caregiver Stress
Emotional Resilience
Meaning and Legacy Work
Suicide & Self-Harm
Suicidal Thoughts
Non-Suicidal Self-Injury (NSSI)
Safety Planning
Hopelessness
Coping Alternatives
What To Expect & How To Get Started
Reach Out to Our Intake Team
Book Your First Session
Set Up and Begin
We’ll make sure you’re comfortable using our secure platforms, and if needed, we can walk you through how to use the technology before your first session.
Why Choose Us For Online Counselling?
Accessible Wherever You Are
A Space Designed for Kids
Secure, Confidential, ans Safe Technology
No Extra Cost for Phone-Based Sessions
Professionals
Providing Counselling
Years
Combined Experience
Take the First Step Toward Accessible Mental Health Support
All online counselling services begin with a simple intake process. Whether you’re located in Alberta or another eligible province or territory, our intake team will walk you through your options and help connect you with the right clinician.
To get started, call us or fill out the contact form—we’ll guide you through the next steps.
Let’s Talk. We’re Here to Help.
